Wi-Fi As A Marketing Tool
Like millions around the world, my new phone has internet capabilities which means that I am now exposed to hundreds of wireless connections. Here are some of the more interesting ones this month:
These are funny for a home set-up (unless you are being watched by the Department of Child Services). However, if you are a business these just won’t look good. Additionally, if you are a nonsical mix-mash of numbers, code or the name of your service provider or modem then you won’t be recognized.
McDonald’s Australia have just finished rolling out free Wi-Fi to the majority of their stores this week. Not only does this encourage customers to eat more and stay longer, it also alerts them to when a McDonald’s is on the area. Strolling through the CBD I was checking email on my phone and my phone automatically prompted me to join a new network:
Not only did I now know that there was a McDonald’s in the area but that I could also access free Wi-Fi there. Great. Starbucks are also offering this service but it is not as accessible or widespread as McDonald’s. My understanding is that free Wi-Fi is comon practise in the US and UK.
I was lead to a great campaign from a cafe chain in Holland called CoffeeCompany via Angus Whines. They found that there were plenty of people using their free Wi-Fi but not necessarily ordering more. So they started to use their Wi-Fi name to encourage more purchases with messages such as “Mmm…YummyMuffinOnly2Euro”, “BuyaLargeLatteGetBrownieForFree” and “BuyCoffeeForCuteGirlOverThere?”. Essentially, it was their own Twitter broadcast to deliver information and inspiration for their customers.
A similar Wi-Fi execution has been carried out by rental car company SIXT in Hamburg airport. Finding it difficult to get through the hire car clutter at airports they installed their own free network for people to log into. They wrote marketing messages as the names of their networks with lines such as “Stop Surfing. Start Driving!”, “The SIXT airport special:” and “A BMW 3 Seriesfrom 159 Euro”. The headlines then take users to a home page with a full screen marketing message. Launched in September last year, it was so successful that it is now in airports in Munich, Cologne, Frankfurt and Berlin.
So, there’s three examples of Wi-Fi being used brilliantly. It’s simple and free. Don’t just tell your clients to change though – do it yourself. Instead of being “SpeedModem476″, anounce to those at your door that you are “BloodyCleverMarketers”.
Email me screenshots or let me know of any great Wi-Fi names you come up with or come across. I’ll follow up with the best examples.
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i’m not as tech savvy as you and can’t take photos of my screen, but I did get one walking through Melbourne today called ‘lickmyballs’. And it was walking through an old persons home! Wi-fi is definitely everywhere in Europe and States and I had McDonalds wifi going on the other day, it reminded me about a hundred times it was McDonalds Wi-fi service. A bit annoying actually. An interesting thing is that I don’t think we expect to pay for wi-fi now. I was at a caravan park last weekend and I had to go to the reception to get a code for the wifi, I thought that was a bit weird to start. But then she told me i had to pay three bucks for an hour’s connection, I actually scoffed loud in this timid old tuck shop woman’s face I was so surprised.
Hah, I was considering writing a similar post on this recent trend.
My favourite I picked up today while driving, “FuckOff”.
Hey Nathan.
Spot on – a great coms tool and a nice benefit of being to loyal customers.
BUT i actually tried to use the McDonalds Wifi the other day and didn’t have much luck with my mobile. Maybe as it’s still new and shiny but wasn’t the best experience.
i spotted this one while walking through paddington:
bicurious bush
Thanks for the contributions guys. Seems to be alot of hostility with the wifi names. I agree that the McDonalds is rather clunky to use once you get in there – think it’s built for laptops more than phones.
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Another Advertising Wanker
Nathan Bush
Interactive Strategist, BCM
Brisbane, Australia
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